ARE YOU NOT HAPPY WITH ANY OF OUR PRODUCTS OR SERVICES?

FOLLOW THESE STEPS TO LODGE A COMPLAINT

ARE YOU NOT HAPPY WITH ANY OF OUR PRODUCTS OR SERVICES?

FOLLOW THESE STEPS TO LODGE A COMPLAINT.

WHERE TO COMPLAIN

FINANCIAL INSTITUTION

OR

BANK OF GHANA

RESOLUTION STAGE

FINANCIAL INSTITUTION

01
STEP

WAIT!

WAITING PERIOD IS A
MAXIMUM OF 20
WORKING DAYS

BANK OF GHANA

02
STEP

IF UNRESOLVED AFTER PERIOD YOU CAN PROCEED TO LODGE A COMPLAINT WITH THE BANK OF GHANA

HOW TO COMPLAIN

BY TELEPHONE
(+233)-5443-49629

OR

THROUGH EMAIL
support@junipayments.com

OR

IN PERSON
GA - 557 - 9869 Tantra Hill, Accra - Ghana.

REMINDER
Do not forget to collect your UNIQUE COMPLAINT REGISTRATION NUMBER (CRN)

Are you satisfied?

If not, YOU CAN TAKE LEGAL ACTION or CALL THE CEO ON (+233)-5443-49629